Becky Herwander has been at Nordstrom for over 15 years in a variety of roles and groups. She has been working with the Nordstrom People Lab practicing design thinking principles, collaborative communication, and building her creative confidence. She participated in the 2014 Trailblazer Program focusing on empathy, risk tolerance, and leading change. She currently supports the business services within infrastructure and leverages her toolkit to coach and influence process improvement. In her spare time, she likes to play softball, sing karaoke, and wine taste with her friends and husband Dave.