Production exception handling is a dark science. Once your code gets out to production, any minor imperfection or glitch can translate into millions of errors. It’s the least explored subject matter, with the largest impact on how your application behaves.

In this talk, Nick Durkin, an OverOps monitoring engineer, will cover the current state of methodologies and tools used to troubleshoot Java errors in production, though logs and performance monitoring will not give you the ability to see through the matrix. Steve Rogers, Director of software engineering at Viator, a Tripadvisor company, will join him and share workflows that his teams are using to be able to resolve issues the minute they appear - without relying on log files.