Individuals cannot grow and companies cannot thrive when hard truths are hidden. Success is only possible when we engage tough problems and realities rather than avoid them. But difficult conversations are daunting and the stakes are often high. If not heard, those who generously give feedback may later withhold important information and hide problems from us. If they feel attacked, those who receive our feedback may carry resentment and refuse to help us in the future.

In just 50 minutes you will learn an effective, tested method for giving and receiving tough feedback. You will learn stealthy non-verbal gestures that win rapport. You will learn the top 5 mistakes people make when delivering feedback. You will have the chance to practice and hone your new skills in an environment where it is safe to fail. Most importantly, you will take home a skill that will serve you throughout both professional and personal life.