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Presentation: Empathy: A Keystone Habit

Track: Optimizing You: Human Skills for Individuals

Location: Pacific DEKJ

Duration: 5:25pm - 6:15pm

Day of week: Monday

Level: Intermediate

Persona: Architect, Backend Developer, Chaos/Resiliency/SRE, CTO/CIO/Leadership, Data Engineering, Data Scientist, Developer, Developer, .NET, Developer, JVM, DevOps Engineer, Front-end Developer, General Software, ML Engineer, Mobile Developer, Security Professional, Technical Engineering Manager, UX Designer

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Abstract

Do you struggle to build trust, influence others, give effective feedback, and enable collaboration? This session will explore how empathy – the ability to understand others' needs and ensure that they know that you understand them – is what Charles Duhigg calls a "keystone habit", a behavior change that unlocks other cascading behavior changes. Along the way, we will try demystify what empathy is and give you simple tools to enhance your practice of empathy.
And we'll talk about otters.

Speaker: Paul Tevis

People Development Manager @AppFolio

Paul Tevis is a trainer, facilitator, and collaborationspecialist at AppFolio in Santa Barbara, CA. His passion is helping people and organizations become the best possible versions of themselves. He suffers from a mild case of credential-seeking behavior and holds an alphabet soup of certifications.

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