You are viewing content from a past/completed QCon

Presentation: Whispers in the Chaos: Monitoring Weak Signals

Track: Practices of DevOps & Lean Thinking

Location: Ballroom BC

Duration: 1:40pm - 2:30pm

Day of week: Monday

Level: Intermediate

Persona: Chaos/Resiliency/SRE, Developer, DevOps Engineer, Technical Engineering Manager

Share this on:

This presentation is now available to view on InfoQ.com

Watch video with transcript

Abstract

The complexity of the socio-technical systems we engineer, operate, and exist within is staggering. Due to our daily interactions with and familiarity with our systems, the true gravity of this complexity can become easy to ignore. (And... let's face it, as a good coping strategy, too!) When those systems falter or fail, we often find in the postmortems and retrospectives afterward that there were "weak signals" that portended doom, but we didn't know they were there or how to sense them. 

In this talk, we'll look at what the safety sciences have to say about humans operating complex socio-technical systems, including what aircraft carriers have to do with Internet infrastructure operations, how resilience engineering can help us, and the role heuristics play in incident response. All of these provide insight into ways we can improve one the most advanced—and most effective—monitoring tools we have available to keep those systems running: ourselves.

Speaker: J. Paul Reed

Build/Release Engineering, DevOps, and Human Factors Consultant

J. Paul Reed has over fifteen years experience in the trenches as a build/release engineer, working with such companies as VMware, Mozilla, Postbox, Symantec, and Salesforce. 

In 2012, he founded Release Engineering Approaches, a consultancy incorporating a host of tools and techniques to help organizations "Simply Ship. Every time." He's worked across a number of industries, from financial services to cloud-based infrastructure to health care, with teams ranging from 2 to 2,500 on everything from tooling, operational analysis and improvement, cultural transformation, and business value optimization. 

He speaks internationally on release engineering, DevOps, operational complexity, and human factors and is currently a Masters of Science candidate in Human Factors & Systems Safety at Lund University.

Find J. Paul Reed at

Proposed Tracks

  • Architectures You've Always Wondered About

    Next-gen architectures from the most admired companies in software, such as Netflix, Google, Facebook, Twitter, & more

  • Machine Learning without a PhD

    AI/ML is more approachable than ever. Discover how deep learning and ML is being used in practice. Topics include: TensorFlow, TPUs, Keras, PyTorch & more. No PhD required.

  • Production Readiness: Building Resilient Systems

    Making systems resilient involves people and tech. Learn about strategies being used from chaos testing to distributed systems clustering.

  • Building Predictive Data Pipelines

    From personalized news feeds to engaging experiences that forecast demand: learn how innovators are building predictive systems in modern application development.

  • Modern Languages: The Right Language for the Job

    We're polyglot developers. Learn languages that excel at very specific tasks and remove undifferentiated heavy lifting at the language level.

  • Delivering on the Promise of Containers

    Runtime containers, libraries and services that power microservices.

  • Evolving Java & the JVM

    6 month cadence, cloud-native deployments, scale, Graal, Kotlin, and beyond. Learn how the role of Java and the JVM is evolving.

  • Trust, Safety & Security

    Privacy, confidentiality, safety and security: learning from the frontlines.

  • Beyond the Web: What’s Next for JavaScript

    JavaScript is the language of the web. Latest practices for JavaScript development in and out of the browser topics: react, serverless, npm, performance, & less traditional interfaces.

  • Modern Operating Systems

    Applied, practical & real-world deep-dive into industry adoption of OS, containers and virtualization, including Linux on.

  • Optimizing You: Human Skills for Individuals

    Better teams start with a better self. Learn practical skills for IC.

  • Modern CS in the Real World

    Thoughts pushing software forward, including consensus, CRDT's, formal methods & probabilistic programming.

  • Human Systems: Hacking the Org

    Power of leadership, Engineering Metrics and strategies for shaping the org for velocity.

  • Building High-Performing Teams

    Building, maintaining, and growing a team balanced for skills and aptitudes. Constraint theory, systems thinking, lean, hiring/firing and performance improvement

  • Software Defined Infrastructure: Kubernetes, Service Meshes & Beyond

    Deploying, scaling and managing your services is undifferentiated heavy lifting. Hear stories, learn techniques and dive deep into what it means to code your infrastructure.

  • Practices of DevOps & Lean Thinking

    Practical approaches using DevOps and a lean approach to delivering software.

  • Operationalizing Microservices: Design, Deliver, Operate

    What's the last mile for deploying your service? Learn techniques from the world's most innovative shops on managing and operating Microservices at scale.

  • Developer Experience: Level up your Engineering Effectiveness

    Improving the end to end developer experience - design, dev, test, deploy and operate/understand.