Presentation: How to Invest in Technical Infrastructure

Deciding what to work on is always difficult and is especially treacherous for folks working as infrastructure engineers and leaders. Will Larson unpacks the process of picking and prioritizing technical infrastructure work, which is essential to long-term company success but discussed infrequently. Will shares Stripe's approaches to prioritizing infrastructure as your company scales, justifying—and maybe even expanding—your company's spend on technical infrastructure, exploring the whole range of possible areas to invest into infrastructure, adapting your approach between periods of firefighting and periods of innovation, and balancing investment in supporting existing products and enabling new product development.