Incident Response
Session
Incidents
What Is Incident Severity, but a Lie Agreed Upon?
Monday Nov 16 / 03:55PM PST
Is your incident severity a complex word problem? Do you arbitrate which severity an incident should be during the incident itself? Do you know what the difference between your severities are? Do you even have incident severity in your org?
Em Ruppe
Technical Incident Commander @Chime, Previously @SendGrid and @Twilio, and Product and Training @Jeli.io