Voice Interaction

A virtual assistant is a software agent that can perform tasks or services for an individual. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes).

As of 2017, the capabilities and usage of virtual assistants are expanding rapidly, with new products entering the market and a strong emphasis on voice user interfaces. An online poll in May 2017 found the most widely used in the US were Apple's Siri (34%), Google Assistant (19%), Amazon Alexa (6%), and Microsoft Cortana (4%). Apple and Google have large installed bases of users on smartphones. Microsoft has a large installed base of Windows-based personal computers, smartphones and smart speakers. Alexa has a large install base for smart speakers.

Topic discusses voice assistants and the interaction APIs in use today.

Position on the Adoption Curve

Presentations about Voice Interaction

Principal Solutions Architect Alexa @Amazon Yow-Hann Lee

Patterns and Practices in Voice Computing