Track Host: Vanessa Huerta Granda
She / her / hers
Resilience Engineering Manager @Enova, Co-Author of the Howie Guide on Post Incident Analysis, Board Member for the Resilience in Software Foundation
Vanessa is an Engineering Manager at Enova leading the Resilience Engineering team focusing on their Production Incident process, learning from incidents, and leading the on-call rotation of Incident Commanders. She previously worked as a Solutions Engineer at Jeli helping companies make the most of their incidents. In 2021 she co-authored Howie: The Post-Incident Guide, an in-depth explanation for how tech organizations can learn from incidents.
She has led the Chicago Women in Technology Conference and is an admin of the Learning From Incidents community. She is passionate about continuous improvement, getting teams to talk to each other, and Diversity and Inclusion in Tech.
Find Vanessa Huerta Granda at:
Session
It's Never the Thing That Broke: Learning From Incidents at (AI) Speed
When something breaks, our first instinct is to focus on the thing that failed. But in complex systems, the failure is usually the result of many things going right, changing, and interacting in ways we didn't anticipate.
Date
Monday Nov 16 / 05:05PM PST ( 50 minutes )
Location
Seacliff ABC