Abstract
Behind every productivity leap is a rock-solid platform. Go under the hood with Intuit’s GenOS team to see how vector stores, prompt management, RAG pipelines, and agent orchestration come together to serve ~100 million users. You’ll leave knowing which components to build, buy, or borrow—and how to scale from pilot to enterprise without sacrificing governance or cost control.
Speaker

Maggie (Kun) Hu
Group Product Manager for the Core AI Platform @Intuit, 15+ Years Building Generative AI and Machine Learning Platforms
Maggie (Kun) Hu, Ph.D., is an accomplished and innovative leader in the Artificial Intelligence and Machine Learning sector, currently serving as a Group Product Manager for the Core AI Platform at Intuit. With over 15 years of experience, she specializes in building cutting-edge Generative AI and Machine Learning platforms that empower AI practitioners and accelerate the development of AI-native applications.
Speaker

Merrin Kurian
Distinguished Engineer @Intuit, Previously Led Platform Engineering @QuickBooks, 17+ Years in the Industry
Merrin Kurian is a Distinguished Engineer at Intuit, leading AI Foundation capabilities powering Classic AI, Generative AI and Agentic AI experiences in Intuit's portfolio of products. Her current role plays neatly into her two areas of interest: AI and Platform engineering. She has previously led Platform Engineering for QuickBooks and has driven several technology transformations including Public Cloud adoption and Event driven Microservices at Intuit. She has over 17 years of experience in the industry and has dual degrees in Computer Science & Business Administration from BITS, Pilani, India.