Workshops: Nov 19-20, 2015
Presentation: Architecting for failure induced by human errors
Abstract
Humans are most often the SPOF of a distributed system. According to Gartner, “Through 2015, 80% of outages impacting mission-critical services will be caused by people and process issues, and more than 50% of those outages will be caused by change/configuration/release integration and hand-off issues”.
This talk will walk the attendees on how Uber's architecture continues to evolve by providing clear isolation, designing gradual release strategies, enabling fast detection and rollbacks and very importantly, by developing the right processes and and safeguards to guard us against ourselves - i.e. humans.
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