Speaker: Jeanine Spence

User Experience Strategist

Jeanine Spence is a user experience strategist who uses design thinking methods to help companies uncover customer value opportunities that lead to breakthrough innovation. Drawing on her deep experience in design and software development, she helps teams sharpen their customer focus, build strategic design capabilities, and embed design thinking in their engineering practices. She is the author of the Customer Experience Capability Model, a strategic framework that demystifies what it takes to deliver outstanding customer experiences. Using this framework, she partners with organizations of all sizes to make customer experience their key differentiator.

Find Jeanine Spence at

Principal at Current Associates, LLC

Talk: Go On, Say Yes, And…

Track: Optimizing You

Location: Pacific LMNO

Duration: 5:25pm - 6:15pm

Jump in with both feet, step out of your comfort zone and say "yes, and…" to new challenges. Explore the customer centric and iteration concepts of Design Thinking as an approach to problem solving through the lens of the personal. Learn 5 ways to put these into techniques into practice and start to innovate with you at the center.

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Talk: Design Thinking, what’s in it for me?

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Duration: 11:50am - 12:40pm

Design thinking - what does it really mean for engineers? This talk demystifies design thinking and explains how it differs from traditional approaches. Learn what it takes to put your customer at the center of your development process and up level your innovation capabilities. Discover five ways you can put these methods to work immediately on your team.

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Tracks

Covering innovative topics

Monday Nov 16

Architectures You've Always Wondered About

Silicon Valley to Beijing: Exploring some of the world's most intrigiuing architectures
Applied Machine Learning

How to start using machine learning and data science in your environment today. Latest and greatest best practices.
Browser as a platform (Realizing HTML5)

Exciting new standards like Service Workers, Push Notifications, and WebRTC are making the browser a formidable platform.
Modern Languages in Practice

The rise of 21st century languages: Go, Rust, Swift
Org Hacking

Our most innovative companies reimagining the org structure
Design Thinking

Level up your approach to problem solving and leave everything better than you found it.

Tuesday Nov 17

Containers in Practice

Build resilient, reactive systems one service at a time.
Architecting for Failure

Your system will fail. Take control before it takes you with it.
Modern CS in the Real World

Real-world Industry adoption of modern CS ideas
The Amazing Potential of .NET Open Source

From language design in the open to Rx.NET, there is amazing potential in an Open Source .NET
Optimizing You

Keeping life in balance is always a challenge. Learning lifehacks
Unlearning Performance Myths

Lessons on the reality of performance, scale, and security

Wednesday Nov 18

Streaming Data @ Scale

Real-time insights at Cloud Scale & the technologies that make them happen!
Taking Java to the Next Level

Modern, lean Java. Focuses on topics that push Java beyond how you currently think about it.
The Dark Side of Security

Lessons from your enemies
Taming Distributed Architecture

Reactive architectures, CAP, CRDTs, consensus systems in practice
JavaScript Everywhere!

Javascript is Everywhere. Learn why
Culture Reimagined

Lessons on building highly effective organizations

Schedule

Find Jeanine Spence at

Talk: Go On, Say Yes, And…

Other talks from the same track

Talk: Design Thinking, what’s in it for me?

Other talks from the same track

Tracks

Covering innovative topics

Monday Nov 16

Tuesday Nov 17

Wednesday Nov 18

Conference for Professional Software Developers

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