Speaker
Abstract
Incidents and outages are expensive, they impact engineering productivity, business goals, and your company’s reputation. In this talk I will describe how we can apply resilience throughout the incident lifecycle in order to turn incidents into opportunities. We will look at real-life examples from folks who have chosen to invest in improving their incident programs and have seen it pay dividends.
Topics
Resilience
Incidents
SRE
76%
senior dev or higher
1:11
speaker ratio
60+
practitioners
QCon San Francisco 2023 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.
Part of the track
Lessons in Building Organization Resilience Hosted by Courtney Hemphill Partner & Head of Product, Engineering, and Design (PXEL) @WestMonroeFrom the same track
Wednesday 4 October
10:35 Ballroom A Session AGILE PRACTICES Building a Culture of Continuous Experimentation Sarah Aslanifar Principal Consultant @EqualExperts In a fast-paced, complex and uncertain digital business environment, organizations must evolve to survive. 11:45 Ballroom A Session Organization Resiliency Multiplying Engineering Productivity in Face of Constant Change Shweta Saraf Director of Platform Networking @Netflix, Board Member for eBPF Foundation Building and retaining top talent, empowering them with challenging problems, and setting ambitious goals are all essential ingredients for success in any organization. 13:35 Ballroom A Session Resilience The Incident Lifecycle: How a Culture of Resilience Can Help You Accomplish Your Goals Vanessa Huerta Granda Resilience Engineering Manager @Enova, Co-Author of the Howie Guide on Post Incident Analysis, Board Member for the Resilience in Software Foundation Incidents and outages are expensive, they impact engineering productivity, business goals, and your company’s reputation. In this talk I will describe how we can apply resilience throughout the incident lifecycle in order to turn incidents into opportunities. 14:45 Ballroom A Session AI/ML Generative AI and Organizational Resilience Alex Cruikshank Director Product Engineering in AI Lab @West Monroe Generative AI lowers a fundamental barrier in human / computer interaction and could impact all our digitized business processes. This disruption will likely stress most company's organizational resilience, but it also offers opportunities to help organizations respond to future change. 15:55 Ballroom A Session Staff Plus Engineering Building Organizational Resilience Through Documentation and InnerSource Practices David Grizzanti Principal Engineer @nytimes Effective software documentation serves as a cornerstone for knowledge preservation, fostering community and resilience, even in the face of unforeseen disruptions.