Generative AI and Organizational Resilience

Generative AI lowers a fundamental barrier in human / computer interaction and could impact all our digitized business processes. This disruption will likely stress most company's organizational resilience, but it also offers opportunities to help organizations respond to future change. We will discuss where GenAI is likely to have the greatest short-term impact, steps to manage this change, and ways to leverage the shift to AI mediated work to better understand and manage changes in business processes.