Speaker: Nora Jones

She / her / hers

Founder and CEO @jeli_io, Founder of Learning From Incidents (LFI) Online Community and Conference

Nora is the founder and CEO of Jeli. She is a dedicated and driven technology leader and software engineer with a passion for the intersection between how people and software work in practice in distributed systems. In November 2017 she keynoted at AWS re:Invent to share her experiences helping organizations large and small reach crucial availability with an audience of ~40,000 people, helping kick off the Chaos Engineering movement we see today. She created and founded the www.learningfromincidents.io movement to develop and open-source cross-organization learnings and analysis from reliability incidents across various organizations, and the business impacts of doing so.

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Session

How Do We Talk to Each Other? How Surfacing Communication Patterns in Organizations Can Help You Understand and Improve Your Resilience

As a system increases in inevitable complexity, it becomes impossible for a single operator to have a clear, unambiguous understanding of what's happening in the system. Understanding the system requires a joint effort between teammates and technology.

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Date

Tuesday Oct 3 / 01:35PM PDT ( 50 minutes )

Location

Ballroom BC

Topics

Resiliency Communication Practical Applications System Resilience

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