Bugs get triggered. Hardware fails. Networks are unreliable. Accidents and malicious attacks happen. Any of these events can cause a system to stop functioning, or put it into a state so degraded that its performance is no longer acceptable.

Critical systems must continue to function and meet SLAs in the presence of internal or external faults. In this track, we will delve into industry best practices as well as innovative approaches to designing resilient systems.

These approaches can be technical, such as new ways to route around degraded network links. Alternatively, they can be sociotechnical: the more a system depends on its operator, the more important it is that the operator has a clear, unambiguous understanding of the system’s state and how to intervene. Most systems require a mix of both.

In this track, we will delve into each of these areas to provide attendees with the tools they need to build resilient systems and empower operators.