War Stories from the Front Lines of Production

Vanessa is an Engineering Manager at Enova leading the Resilience Engineering team focusing on  their Production Incident process, learning from incidents, and leading the on-call rotation of Incident Commanders. She previously worked as a Solutions Engineer at Jeli helping companies make the most of their incidents. In 2021 she co-authored Howie: The Post-Incident Guide, an in-depth explanation for how tech organizations can learn from incidents. 

She has led the Chicago Women in Technology Conference and is an admin of the Learning From Incidents community. She is passionate about continuous improvement, getting teams to talk to each other, and Diversity and Inclusion in Tech.