Speaker: Jacob Scott

He / him / his

Staff Software Engineer @stripe

Jacob is a technologist who is deeply curious about reliability in complex socio-technical (software) systems. He is currently a staff software engineer in the Platform & Ecosystem group at Stripe, focused on user facing event systems. Outside of work, he might be found at a nearby park with his one year old daughter or pursuing his avocation of collecting employees-only tech swag. Do you have a Facebook “illuminati” hoodie you are willing to part with? DM him on Twitter! 

 

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Session

How Did It Make Sense at the Time? Understanding Incidents As They Occurred, Not as They Are Remembered

When we encounter undesirable outcomes, there is a natural instinct to look back, find something that went wrong, and fix it.

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Date

Tuesday Oct 25 / 04:10PM PDT ( 50 minutes )

Location

Ballroom BC

Topics

Engineering Culture Complex Systems

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Session

Panel: "Just" Engineering Culture

The hardest part of technology is rarely the tech itself. Systems are designed, used, and operated by people. People make mistakes, but they are also critical to keeping systems safe and reliable.

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Date

Tuesday Oct 25 / 11:50AM PDT ( 50 minutes )

Location

Ballroom BC

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