"Just" Engineering Culture

A just culture is one where organizations and their people value resilience and improvement. It is one where leadership and their people can admit mistakes, accept failure, and jointly feel accountable to learning and improving. This track will provide practices and processes that demonstrate how both psychological safety and safety engineering can lead to higher quality software and happier teams. It will talk about moving beyond just blameless postmortems and retrospectives to building a culture where folks are rewarded for being the messenger. Topics will include incident management techniques, risk management practices, and learning practices.

From this track


Generous, High Fidelity Communication Is the Key to a Safe, Effective Team

Tuesday Oct 25 / 10:35AM PDT

A team's ability to communicate effectively and disagree productively is directly related to its resilience towards incidents and interruptions.

Denise Yu

Engineering Manager and Rubyist, Previously Engineering Manager @GitHub


Recipes for Blameless Accountability

Tuesday Oct 25 / 02:55PM PDT

Details coming soon.

Michelle Brush

Engineering Manager SRE @Google


"Just" Engineering Culture Presentation

Tuesday Oct 25 / 05:25PM PDT

Details coming soon.

Jessica DeVita

Sr. Software Engineering Manager - SRE @Microsoft | Human Factors & Systems Safety


How Did It Make Sense at the Time? Understanding Incidents As They Occurred, Not as They Are Remembered

Tuesday Oct 25 / 04:10PM PDT

When we encounter undesirable outcomes, there is a natural instinct to look back, find something that went wrong, and fix it.

Jacob Scott

Staff Software Engineer @stripe


"Just" Engineering Culture Panel

Tuesday Oct 25 / 11:50AM PDT

Details coming soon.


Unconference: Engineering Culture

Tuesday Oct 25 / 01:40PM PDT

What is an unconference? At QCon SF, we’ll have unconferences in most of our tracks.

Shane Hastie

Global Delivery Lead for SoftEd and Lead Editor for Culture & Methods at InfoQ.com


Tuesday Oct 25 / 09:00AM PDT



QCon San Francisco 2022
Oct 24 - 28, 2022


Unable to make QCon San Francisco?

You can attend this track and more, online at QCon Plus from Nov 29 - Dec 9, 2022.

Check out QCon Plus!

Track Host

Michelle Brush

Engineering Manager SRE @Google

Michelle Brush is a math geek turned computer geek with over 20 years of software development experience. She has developed algorithms and data structures for pathfinding, search, compression, and data mining in embedded as well as distributed systems. In her current role as an SRE Manager for Google, she leads teams of SREs that ensures GCE's APIs are reliable. Previously, she served as the Director of HealtheIntent Architecture for Cerner Corporation, responsible for the data processing platform for Cerner’s Population Health solutions. Prior to her time at Cerner, she was the lead engineer for Garmin's automotive routing algorithm.

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