Dealing with Challenging People and Situations – Concrete Skills To Overcome the Awkward and Increase Connection (Friday)

Do you ever find yourself...

  • Feeling awkward in social situations at work, not knowing what to say
  • Struggling to convince others of your point of view
  • Rather staying silent than speaking up, even though you have an opinion
  • Feeling frustrated or annoyed after conversations
  • Agreeing to things and regretting it later


…then this workshop is for you! In a half-day workshop, you will learn hands-on techniques to express yourself more clearly and comfortably. You will walk away with concrete phrases and skills you can use in your job and private life straight-away. You will feel more at ease with challenging people and situations – you’ll come across as more professional, calm and in control.

All participants are welcome as everybody benefits from improved communication skills. No previous experience is required.

Key Takeaways

1 Concrete skills and phrases to navigate challenging people and situations

2 Specific techniques for convincing people

3 Strategies to set clear boundaries while reducing conflict

4 Ways to create more connection and psychological safety with others

5 Insight into the biological and evolutionary background of connection


Speaker

Charlotte de Jong Schouwenburg

Co-founder of @Bravely, Business Psychologist, Executive Coach, Trainer, Speaker, 12+ Years Experience Enabling High Performing Teams and Leaders

Charlotte is a Business Psychologist, trainer and coach specialized in the people aspect at Tech companies. She has +12 years experience in facilitating healthy cultures to enable high performing teams and leaders.  She is Co-founder of Bravely: the training and coaching solution for Tech Companies. Bravely’s mission is to bring empathy back into the workplace.

Charlotte’s passion is helping companies to build a strong and resilient culture in an ever-changing environment; a culture that is both performance driven and people focused. She has supported +50 international Start-up and Scale-up companies in their growth, some examples include Bynder, Datasnipper and Wetransfer.

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Find Charlotte de Jong Schouwenburg at:

Date

Friday Nov 22 / 01:00PM PST ( 3 hours )

Location

Seacliff C

Level

Level beginner

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Prerequisites

A pen and some paper for notes and in pair discussions and exercises.