Sarah Shewell is a Group Manager at Nordstrom where she is using core principals from Design Thinking in her everyday work with Mobile Apps. Sarah supports teams who create iOS & Android apps for Nordstrom Salespeople to communicate and offer products for purchase via text. She and members of her team are sought out coaches to lead others through solving wicked technical problems. Sarah also is a frequent collaborator and facilitator with the Nordstrom People Lab programs such as Trailblazers, Innovation Bootcamp, and 21st Century Leadership. She has 17 years of experience in telecommunications and mobile technology.