Speaker: Alex Elman
Staff Software Engineer @Slack, Site Reliability Engineer @Indeed
Alex Elman helps software organizations cope with ever-increasing complexity and interconnectedness. His focus is on learning from incidents and incident management processes. Alex spent thirteen years at Indeed and was a founding member of their Site Reliability Engineering team. In 2024 Alex joined Slack and works in the reliability organization on incident management.
Find Alex Elman at:
Training
The Incident Lab: Responding to and Learning From Production Failures
Your organization likely has a process for incidents. You have alerting, runbooks, an on-call rotation, and some version of a post-incident review. And you probably still have the nagging sense that you keep learning the same lessons, or not learning them at all.
