Speaker: Eric Dobbs
Principle Incident Analyst @Oracle
Eric Dobbs is helping bring resilience engineering and cognitive systems engineering into practice in the software industry. A self-taught programmer, he's been writing code recreationally for over four decades and professionally for three. He has also practiced aikido for over three decades and taught for two of those. His career has meandered through education, consultancies, government, non-profit, and businesses from startup size to Internet scale. He started deliberately practicing learning from incidents in 2018 as part of the SNAFUcatchers consortium. He holds a bachelor's degree in environmental design from the University of Colorado and a fifth-degree black belt from Boulder Aikikai.
Find Eric Dobbs at:
Training
The Incident Lab: Responding to and Learning From Production Failures
Your organization likely has a process for incidents. You have alerting, runbooks, an on-call rotation, and some version of a post-incident review. And you probably still have the nagging sense that you keep learning the same lessons, or not learning them at all.
