Speaker: J. Paul Reed
Staff Incident Operations Manager @Chime
J. Paul Reed began his career in the trenches as a build/release and operations engineer. After launching a successful boutique consulting firm, he now spends his days as a Staff Incident Operations Manager at Chime, focusing on incident response, analysis, and systemic risk identification. He's worked with such organizations as VMware, Mozilla, Symantec, and Netflix.
Session
The Ironies of A^2 I^2
In this talk, we'll explore some of the "ironies" of automation—and now, artificial intelligence—in their interactions with software operators (i.e. you), especially during high consequence, high tempo situations (aka incidents).