Speaker: Sarah Butt

Principal Engineer @Salesforce

Sarah is a Principal Engineer within Salesforce's Reliability Engineering group, where she helps lead Salesforce's Centralized Incident Response organization. She is fascinated by scale, complexity, systems thinking, and non-functional requirements— particularly those around reliability. You'll likely find her talking about topics such as resilience engineering, observability, and incident management and response. Prior to working at Salesforce, Sarah worked in both Dell and SentinelOne's SRE organizations. In her free time, Sarah enjoys freelancing as an audio engineer, competing as an equestrian, and spending time with her husband and their three labradors.

Find Sarah Butt at:

Training

The Incident Lab: Responding to and Learning From Production Failures

Your organization likely has a process for incidents. You have alerting, runbooks, an on-call rotation, and some version of a post-incident review. And you probably still have the nagging sense that you keep learning the same lessons, or not learning them at all.

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Date

Friday Nov 20 / 09:00AM PST ( 7 hours )

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