Speaker: Jessica DeVita
Sr. Software Engineering Manager - SRE @Microsoft
Jessica DeVita has 20+ years of experience in IT operations in a variety of roles and industries including healthcare, entertainment, and cloud computing. She is currently working on her MSc. thesis in Human Factors and Systems Safety at Lund University. Jessica's publications include Learning from Incidents and To Deploy or Not to Deploy, That is the Question and her conference talks include DevOps Days New Zealand: Retrospecting our Retrospectives and CodeBeam: Unreachable Code: A Conversation about Safety and Human Factors. Jessica most recently served as SRE Manager for the AKS team at Microsoft. Previously she was at Netflix, Chef Software, UberGeekGirl, Inc., and St. Jude Medical.
Session
Reckoning with the Harm We Do: In Search of Restorative Just Culture in Software and Web Operations
“Psychological Safety” and “Blameless” postmortems are not enough. We’ve heard that we need a “Just Culture” but does that matter if your people are “stressed, exhausted, depleted, spent, drained”?
Date
Tuesday Oct 25 / 05:25PM PDT ( 50 minutes )
Location
Pacific DEKJ
Topics
Engineering Culture Web Operations People SkillsShare
Session
Panel: "Just" Engineering Culture
The hardest part of technology is rarely the tech itself. Systems are designed, used, and operated by people. People make mistakes, but they are also critical to keeping systems safe and reliable.
Date
Tuesday Oct 25 / 11:50AM PDT ( 50 minutes )
Location
Ballroom BC