Platform Engineering’s Second Act: From Vending Machine to Passport Control

QCon San Francisco 2026

Session Platform Engineering

Platform Engineering’s Second Act: From Vending Machine to Passport Control

Wednesday Nov 18 / 10:35AM PST (50 minutes), Pacific DEKJ at Hyatt Regency, San Francisco

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$3,250, Conference (3 days)
Current pricing ends November 20th

Abstract

Three years ago on the QCon SF stage, I made the case for “Acceleration, Autonomy, and Accountability” as the pillars of a successful platform. Those pillars haven't moved. AI has just rewritten what each one requires, and the platform team's job along with it.

Every organization I talk to is somewhere on the same curve, from a few engineers quietly running experiments to a mandate that "AI-native" show up on the roadmap. Few have honestly answered the question that actually matters: did any of it move the needle for the business?

In this talk, we’ll cover:

  • Where your platform team sits today on the curve from AI experimentation to AI-native, and what changes in its mandate, org architecture, and skillset at each stage
  • Why "vending machine" infrastructure — compliant, fleet-managed, disposable — was never the hard part, and what the real missing layer looks like: the capability API and lifecycle contracts that sit between infrastructure and autonomous agents
  • The unsolved problem hiding inside that layer: data access and agent trust, and the architecture we're using to give agents scoped, revocable access instead of all-or-nothing keys
  • A concrete case study from Apollo's platform team — joined by Alex Mann, who leads it — on the point where this architecture had to get real, and what broke first
  • An honest scorecard from our own organization's transformation: what got faster, what got better, and where business impact is still genuinely an open question

For platform leaders navigating the same curve, this talk is a primer on what to build next, what to postpone, and what to answer honestly before you call your org AI-native.

Topics

Platform Engineering Operational Excellence Observability AI Platforms Org Transformation Strategy
Register

$3,250, Conference (3 days). Current pricing ends November 20th. All pass options.

76% senior dev or higher
1:11 speaker ratio
60+ practitioners

QCon San Francisco 2026 is a three day conference for senior software engineers, architects and team leads. An international program committee of working engineers selects every session. Patterns and practices, not products and pitches.

Slides & video

Slides Not available

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Wednesday 18 November

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Current pricing ends November 20th
$3,250, Conference (3 days)

Register